PRIVACY DISCLOSURE - 2017


We value your privacy. Worcester Community Housing Resources, Inc. is committed to the responsible management, use and protection of your personal information. In order to provide you with a range of products and services as effectively and conveniently as possible, we use technology to manage and maintain information about you.

Nonpublic personal information is nonpublic information about you that we collect in connection to providing a financial product or services to you. It includes information such as your credit history, income, employment history, financial assets, bank account information and financial debts. It also includes your social security number and other information that you have provided to us on any applications or forms that you have completed.

Information We Collect

We collect nonpublic personal information about you from the following sources:

·      Information that we receive from you on applications or other forms;

·      Information about your transactions with us, our affiliates or others;

·      Information we receive from a third party such as consumer reporting agencies; and

·      Information that we receive from personal and employment references.

Information We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone except as permitted by law and/or for government monitoring purposes.
 

If you become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

 Our Security Procedures

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical and electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Distribution

WCHR, Inc. provides the organization's Privacy Disclosure to each borrower at the time of the closing/settlement of their loan. In addition the Disclosure is posted in the WCHR, Inc. website www.wchr.org and is distributed to all lending customers on an annual basis with their March invoice.
 

If you have any questions or would like further information regarding Worcester Community Housing Resources, Inc.'s Privacy Policy, please do not hesitate to contact us at the number or email listed above or stop into our offices and we would be happy to assist you.
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  • WCHR, Inc. loans are available to consumers throughout Worcester County ​
  • From time to time WCHR, Inc. has special lending and/or grant products to assist first-time homebuyers and current homeowners.  Check the WCHR, Inc. website regularly to learn about these opportunities.
  • WCHR, Inc. consumer loan applications are reviewed by the organization’s Loan Committee for final consideration and approval. 


Who We Are

  • Community Development Financial Institution

  • Home Improvement Lender

  • Emergency Repair Lender

  • ​Mass Save Lender

  • ​Affordable Housing Development​ Lender


WCHR provides assistance in the assessment of renovation work that is needed, in the collection of bids from reliable contractors, and in the application for assistance from programs such as Mass SAVE, Weatherization Assistance, Lead Paint Assistance, and others as they become available. 

WCHR also develops enforceable contracts and monitors work progress through completion, ensuring that all work is done properly.

As a Community Development Finance Institution, WCHR's Community Loan Fund seeks to provide financing for homeowners who are not eligible for a loan through other financial institutions.  WCHR, Inc. makes loans for home improvement repairs to the primary residence of the borrower, the home in which the borrower lives.  Loans are for emergency repairs, maintenance, structural improvements, major system repairs or upgrades, roof replacement or repairs, sewage systems, and code violation corrections. WCHR offers low rates and access to funds for those generally unable to obtain them.
Applicants for WCHR, Inc. consumer loan products must meet income eligibility guidelines of 120% or less of Area Median Household Income for Worcester County in order to apply for a loan. Area Median Household Income adjusts for household size (adults & children). It includes ALL household income sources for ALL household members (wages/salary, cash benefits, rental income, SSI, SSDI, alimony, child support). The Median Income indicates that one-half of the population of the designated area has income above the median and one-half below the median. It is adjusted annually.

More than just a lender

Who We Lend To

Owner Occupied